Do you know what standards your riding hat meets? Is it suitable for your discipline? Or perhaps you're looking for a new one but don't know where to start? Recently we were invited behind the scenes at Charles Owen HQ to ask them everything there is to know about riding hats and safety standards...
How do I clean my helmet?
Using our helmet cleaner and deodoriser. Check out the Charles Owen website for the complete guide.
How do I store my helmet?
Helmets should be stored at ambient temperature out of direct sunlight. Do not subject the helmet to temperatures above 50c or below -20c.
After riding, if the helmet is damp the helmet should be left in a warm dry place overnight. Do not store in a plastic bag before it is dry.
When should I replace my helmet?
The recommended life span of a helmet is 3 to 5 years depending on frequency of use. It’s extremely important for your own safety that you replace your helmet should it take on impact.
Do I need to replace my helmet once I have had an accident?
Yes, once a helmet has been involved in an accident the safety has been compromised therefore for your own safety it needs to be replaced. For more details please check out the Charles Owen Website.
What should I do with my helmet after an accident?
You can return your hat to us at Charles Owen as we run a research and development programme whereby, we accept accident hats back so please don’t hesitate to get in touch with us if you have a hat you wish to donate to us.
I have a query with my current helmet, who do I contact?
Your contract of sale lies with the retailer that the helmet was purchased from. In the first instance, we kindly ask that you reach out to the retailer directly as they will be able to best assist you.
With thanks to the team at Charles Owen for answering our important questions.
We recommend visiting us in store or your local retailer to purchase a riding helmet. Our professionally trained staff will be able to assist you finding the correct fit of helmet for your head.