• ACAVALLO CLASSIC GEL PAD IN MEMORY FOAM WITH REAR RISER
  • ACAVALLO CLASSIC GEL PAD IN MEMORY FOAM WITH REAR RISER
  • ACAVALLO CLASSIC GEL PAD IN MEMORY FOAM WITH REAR RISER
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Acavallo Classic Gel Pad in Memory Foam with Rear Riser

Acavallo Classic Gel Pad in Memory Foam with Rear Riser

£103.60
£103.60 % off
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Taxes included.
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Size
Color
Color: Black

Dispatched in 3–5 working days

Free UK delivery on orders over £75 (some Highlands, Islands and offshore postcodes excluded) – delivery options.

Some items are brought in from our suppliers before we despatch them (3–5 working days), so multi-item orders may arrive separately. In show season, while our family team is out at events, a few orders may take a little longer.

  • Unsure of size or fit? Call our team on 01292 266267
  • 30-day returns – refund or exchange if it’s not right. See our returns policy
  • A family business since 1953 – real people in Ayr, here to help
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Description
FAQs
Delivery
Returns

Product information

The Acavallo Classic Gel pad in memory foam with back riser combines the non-slip and shock-proof properties properties of the Classic Gel pads Acavallo with the shock absorbing properties of memory foam, integrating a rear riser. A great strength is to avoid any unwanted movement of the saddle in any direction: forward, back and sideways. Furthermore, the Gel is able to compensate for the small imperfections of the horse's back, making it suitable also for the backs that are a bit more "rounded". The anatomic cut of the pad and the technical characteristics of the memory foam allows the pad to adapt and shape itself deeply to the silhouette of the horse, also allowing the surface pressure to be distributed over a large area. To these features are added the ability to absorb shocks, dampen vibrations and regulate the horse's body temperature. Designed to fit under any style and size of English saddles, it’s ideal to combine with a plain square or use on its own. The Acavallo® Classic Gel is hypoallergenic, non-toxic and does not react negatively in contact with the skin, characteristics that allow the pad to be used directly in contact with it. Acavallo® Gel Features - Shock absorbing - Stabilize the saddle - Relieve pressure - Close contact - does not alter the balance of the saddle - Light weight - Non toxic - safe for use on skin - Extreme elasticity - Easy care Acavallo® Memory Foam features: - Absorb shocks - Rubbing and friction are eliminated - Get very thin where there are already points of pressure and no need volume - Disperses pressure evenly Info & care: - Can be machine washed (30 °C) or by hand in a bucket of water with little detergent - Do not use harsh detergents - Do not tumble dry - Do not expose to direct heat or strong sunlight - Allow to dry naturally

FAQ

FAQ

What payment methods do you accept?

We accept all major Credit & Debit cards including American Express, we also accept Apple and Google Pay as well as Shop Pay.
 You can alsp pay for your order using PayPal and Paypal Credit or Klarna

How much does delivery cost?

Free UK delivery on orders over £75 (some Highlands, Islands and offshore postcodes excluded). Standard UK delivery is £4.95. See our Delivery page for full details.

How can I track my parcel for delivery?

You can track your parcel by logging into your Ayr Equestrian account and viewing your order history.  You will also recieve an email notification once your order has been dispatched that will contain all the tracking information for your order.

How long will it take for my order to be delivered?

Order before 1pm on a weekday and items in stock at our Ayr store are despatched the same day. Some items are brought in from our suppliers before despatch (3–5 working days), so multi-item orders may arrive separately. Once despatched, please allow 2–5 working days for delivery. If you need something urgently, call our family team on 01292 266267 and we’ll do our best to help.

How do I contact customer service?

Please email info@ayrequestrian.com with any queries you have.  We endeavour to answer emails within three
working days.  Alternatively you can call the Shop directly on 01292 266267 between 9.30am - 5.30pm daily.

When will my order be dispatched?

Items in stock at our Ayr store are despatched the same day if you order before 1pm on a weekday. Items we bring in from our suppliers are despatched in 3–5 working days, and the product page shows which applies to the option you choose. In show season, while our team is out at events, a few orders may take a little longer.

What shipping provider do you use?

We mainly ship with DPD and Royal Mail, and occasionally Evri. If part of your order is brought in from a supplier, it may arrive in a separate parcel, each with its own tracking.

What is your returns policy?

Should you find on arrival of your product that it is the wrong size or that you simply no longer wish the item we are happy to refund or exchange your item/ items. All items must be returned within 30 days of being received.  Please refer to our Returns Policy page for full terms & conditions.  

Does this product come with any warranty?

Certain products are guaranteed for 12 months with a manufacturer's guarantee,
valid from the date of receipt and providing they are used in accordance with the manufacturer's recommendations (fair wear and tear). If you have any questions regarding the guarantee, please ask when making your order.

Can I use a gift card online?

Yes you can use your Gift Card for online purchases, simply enter your Gift Card code in the Apply Gift Card Box when checking out for it to be applied to your purchase.

Delivery

Delivery

Where your order ships from

We're a family business, run in Ayr since 1953. Some items are brought in from our suppliers before we despatch them (3–5 working days), so multi-item orders may arrive separately. In show season, while our team is out at events, a few orders may take a little longer.

Same-day despatch

If you order before 1pm on a weekday and the item is in stock at our Ayr store, we despatch it the same day. Other orders from our Ayr store are despatched the next working day or as soon as possible, and we'll keep you updated. We despatch Monday to Friday, excluding bank holidays.

Who delivers your parcel

We mainly ship with DPD and Royal Mail, and occasionally Evri. You'll get tracking details by email as each parcel is despatched.

Free UK delivery over £75

UK delivery is free when you spend £75 or more, except in the Special UK Areas* listed below. For those areas we'll take £4.95 off your delivery charge instead.

Delivery to the UK, Isle of Man and Channel Islands

Service Delivery estimate Price Notes
Free 2–5 working days Free when you spend £75 or more Not available for Special UK Areas*; £4.95 is deducted from your delivery charge instead
Standard 2–5 working days £4.95 £9.95 for Highlands & Islands UK Areas*

The delivery options available to you are shown at checkout. If you need an order urgently, call us on 01292 266267 and we'll do our best to help.

*Special UK Areas are the Channel Islands, Northern Ireland, the Scottish Highlands, Islands and the Isle of Man, covered by these postcode areas:
AB37-38, AB54-56, BT, FK17-21, GY, HS, IM, IV1-63, JE, KA27-28, KW1-17, PA20-49, PA60-78, PH19-26, PH30-40, PH42-44, PH49-50, TR21-25, ZE

We may need a signature

Many of our parcels need a signature on delivery or won't fit through a letterbox, so please use an address where someone can accept your order. We're happy to deliver to a family member, a neighbour or your workplace; just enter that address when you order. If no one is in, the carrier will leave a card explaining how to arrange redelivery or collection.

Returns policy

Returns policy

Should you find on arrival of your product that it is the wrong size or that you simply no longer wish the item we are happy to refund or exchange your item/s. All items must be returned within 30 days of being received.

Conditions of Return

  1. The item must be in a new, re-saleable condition for us to accept the item back.
  2. The item may be returned for either exchange or refund.
  3. Where appropriate the item must not have been worn other than for size.
  4. We will not accept items back in anything other than the condition received, even if subsequently cleaned.
  5. Items must include the original packaging and swing tickets.
  6. The cost of returning the item is your responsibility.
  7. Unfortunately we are unable to accept the return of special order items.
  8. We will not accept responsibility for goods lost in transit, so please use recorded delivery.
  9. If you returning the item for an exchange please include the return postage of £4.95.
  10. Please include your name, address & contact number when returning goods - common sense but a surprising number of people forget!
  11. Send returned goods with a copy of your receipt to the following address:
    Ayr Equestrian,
    South Mains,
    Corton Road,
    Ayr,
    KA6 6BY.

Faulty Goods

Certain products are guaranteed for 12 months with a manufacturer's guarantee, valid from the date of receipt and providing they are used in accordance with the manufacturer's recommendations (fair wear and tear). If you have any questions regarding the guarantee, please ask when making your order.

Should you receive any faulty items please phone and let us know as soon as possible. It is unlikely but on occasion goods can get damaged in transit. In this event we will happily replace the goods and refund the return postage. Should the fault lie with the manufacturer it will be returned to them quickly for assessment and will be dealt with promptly. In some cases this may take up to 4 weeks. If you have any further questions, please contact Ayr Equestrian.

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