Same day despatch
If you place an order before 1pm on a weekday and the item is in stock we will despatch your order that same day. Other orders are despatched on the next working day or asap but we will keep you informed. Orders will be despatched Mon-Fri, excluding bank holidays.
We provide a FREE UK delivery service within certain areas if you spend £75 or more. Please see the excluded areas below:
*Special UK Areas are Channel Islands, Northern Ireland, Scottish Highlands, Islands & Isle of Man, as covered by the following postcode areas. Available options will be shown during checkout. AB37-38, AB54-56, BT, FK17-21, GY, HS, IM, IV1-63, JE, KA27-28, KW1-17, PA20-49, PA60-78, PH19-26, PH30-40, PH42-44, PH49-50, TR21-25, ZE
Delivery to UK, Isle of Man & Channel Islands
||2-5 working days
||Free when you spend £75 or more
||Unavailable for Special UK Areas* but we'll deduct £3.95 from your delivery charge instead.
||2-5 working days
||For Highlands & Islands UK Areas* this service is priced at £9.95
||1-2 working days
||Unavailable for some UK Areas*
||Next working day
||Orders must be placed before 1pm for Next Day Delivery. Available on orders placed Mon-Thurs. Unavailable for some UK Areas*
||Only valid when order is placed before 1pm on a Friday (unless the Friday is a public holiday). Unavailable for Special UK Areas*
||We do not offer a Sunday delivery service
**Next Day delivery is available on orders placed Monday-Thursday before 1pm (excluding Bank Holidays). For Saturday delivery please use our dedicated Saturday service. Next Day orders placed over the weekend will be despatched on Monday (excluding Bank Holidays).
We may require a signature
To ensure you receive your order as quickly as possible, please make sure you give us a delivery address where someone will be available to accept it because many of our parcels require a signature upon delivery or simply will not fit through your letterbox. We will gladly deliver to a family member, neighbour or place of work if it is more convenient for you. In this case, please ensure you use the alternative address when placing your order.
If no-one is available to accept your order, a notice will be posted through your letterbox to explain how you can arrange redelivery or collection.
Orders delivered to countries outside of the EU (including the Channel Islands) will have VAT deducted during checkout, after the delivery address has been entered. For Channel Islands, please ensure you choose Jersey or Guernsey and not United Kingdom in the country field.